We're confident that you'll be delighted with your Tootsie Roll purchase. We've teamed up with WorldPantry.com®, a company dedicated to using the Internet to bring the best foods of the world to your table, and every product purchased from the Tootsie Roll website is backed by the WorldPantry.com® Satisfaction Guarantee:
If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple.
Last updated: July 8, 2024
Protecting your privacy is very important to us. Tootsie Roll and its online partner WorldPantry.com® will only use the information you share with us to process your orders and to enhance your shopping experience. Because we respect your privacy and your preferences in how we use your information, our goal is to be transparent about our practices regarding the collection, use and disclosure of your information.
This Policy ("Policy") explains how WorldPantry.com® ("World Pantry") collects, uses, and discloses information about you with respect to the Tootsie Roll Webstore (the "Tootsie Roll Webstore Site"), including information collected on the Tootsie Roll Webstore Site or through telephone, email or other methods to support the Tootsie Roll Webstore Site. As an associated brand partner, Tootsie Roll is also a controller of certain personal information collected on the Tootsie Roll Webstore. Tootsie Roll's data collection and use practices with respect to the Tootsie Roll Webstore Site data is subject to Tootsie Roll's privacy policy.
World Pantry only sells and ships to United States addresses and will not collect any personal data from users in the European Union or other countries. This Policy is therefore applicable only to United States consumers.
This Policy is subject to our Terms of Use. We may update this Policy from time to time, as specified in the "Changes to This Privacy Policy" section below.
California, Colorado, Connecticut, and Virginia state laws confer certain rights relating to personal information or data to their residents.
If you are a California resident, please also see our California Consumers Only section in this Policy located here.
If you are a Colorado resident, please also see our Colorado Privacy Act Notice in this Policy located here.
If you are a Connecticut resident, please also see our Connecticut Data Privacy Act Notice in this Policy located here.
If you are a Virginia resident, please also see our Virginia Consumer Data Protection Act Notice section in this Policy located here.
Please review this Policy periodically. You should read this entire Policy before submitting information, including personal information, to us in any form or using the Tootsie Roll Webstore Site. Whenever you submit personal information to us, you consent to the collection, use, disclosure, transfer, and storage of that information in accordance with this Policy.
We may make full use of all information that is de-identified, aggregated, or otherwise not considered personal information under applicable privacy laws.
We collect personal information about you in the following ways:
The types of information we may collect about you include:
More information about our collection, use, and disclose of your personal information is described in the chart in Annex 1 below.
All personal information may be used for the purposes stated in this Policy. We may combine data collected from third-party sources. We may also use the information we collect to:
We may disclose any of the categories of personal information identified in the Collection of Information section above in the following circumstances or as otherwise described in this policy:
We will retain your personal information (collected through offline and online methods) for as long as it is necessary for the purposes described in this Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. For more information regarding retention of personal information see Annex 1.
We are not subject to the requirements of the Children's Online Privacy Protection Act ("COPPA"). We do not knowingly collect information from minors in the United States or elsewhere with or without the consent of their parents or guardians. If you are not 16 or older, you should not visit or use the Tootsie Roll Webstore Site or social media accounts. If you become aware that a child has provided us with personal information without appropriate consent, then please contact us using the details below so that we can take the appropriate steps in accordance with our legal obligations and this Policy.
If you no longer wish to receive email marketing communications from us, you may opt-out of receiving marketing-related emails by using the unsubscribe method provided in our communications (e.g., by clicking on the "unsubscribe" link in the email to unsubscribe). Please note that unsubscribing from our promotional material will not prevent us from contacting you for other reasons, such as responses to customer service inquiries, or information about products you have purchased or about which you have requested information.
You may refuse or accept cookies from the Tootsie Roll Webstore Site at any time by activating settings on your browser. To find more information about cookies and for instructions on how to disable them please visit www.allaboutcookies.org or visit the help section of your browser. Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use.
We and/or third parties including service providers on our behalf, may use cookies, web beacons and other similar technology, to collect information from you such as your activities on the Tootsie Roll Webstore Site for the purposes described in this Policy including analytics, monitoring performance, and improvement of the Tootsie Roll Webstore Site (traffic, errors, page load time, popular pages, etc.)
Examples of our third-party service providers to help deliver our services or to connect to our services are described below.
Google Analytics and Google Ads: We use Google Analytics to understand how our website, services, and products perform and how you use them. We have enabled the Restricted Processing of Data feature with respect to Google Analytics and Google Ads. However, if you would like to take additional precautions to opt out of Google Analytics and Ads, you can opt out of Google Analytics by installing Google's Opt Out browser add on: https://tools.google.com/dlpage/gaoptout and opt out of interest-based Google ads using https://adssettings.google.com/u/0/authenticated. To learn more about how Google processes your data, please visit https://www.google.com/policies/privacy/.
Meta Pixel and Meta Ads: We use Meta Pixel to understand how our website, services, advertisements, and products perform and how you use them. We use Meta Ads to advertise and market our services to you. We have already enabled the Limited Data Use feature with respect to Meta Pixel. To learn more about how Meta uses your data please visit https://www.facebook.com/privacy/explanation or log on to your Facebook account and access your settings. To understand more about Facebook advertising and manage your preferences please visit https://www.facebook.com/about/ads.
This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies on third party websites or which are covered by such third parties' privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.
You can also opt out from companies like Google, Instagram, Pinterest, Meta and other participating companies through the Digital Advertising Alliance in the USA: http://www.aboutads.info/choices/. You can also opt out of participating companies from the Digital Advertising Alliance of Canada in Canada: http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe: http://www.youronlinechoices.eu/, or opt out using your mobile device settings.
The Tootsie Roll Webstore Site permits you to link to other websites on the Internet through direct links or through applications such as "share" or "like" buttons, and other websites likewise may contain links to the Tootsie Roll Webstore Site. Unless otherwise indicated, prior to visiting the Tootsie Roll Webstore Site or social media accounts, or once you have left the Tootsie Roll Webstore Site or social media accounts, all collection and use of your information you provide is governed by the privacy policy of the other website's or social media account's operators and not by this Policy. We are not responsible for any transactions that occur between you and a third-party website or social media account. We encourage you to review the privacy policies found on such other websites, services, and applications to understand how your information is collected and used by them.
Because there are not yet common, industry accepted "do not track" standards and systems, our website does not respond to Do Not Track signals. In addition, we may allow other parties to collect personal information from your activity on our website, as described in the "Information Collection and Use" section above and as described in Annex 1 below.
World Pantry may amend this Policy from time to time. The "Last Updated" legend at the top indicates when this Policy was last revised. Any changes to this Policy will become effective when we post the revised Policy to the Tootsie Roll Webstore Site, so you should check back from time to time.
We value your business and welcome your feedback. Any concerns you have are important to us. If you have further questions about your privacy, please contact us:
WorldPantry.com® LLC
2268 Westborough Boulevard
Suite 302, Box 321
South San Francisco, CA 94080
866-972-6879
customerservice@worldpantry.com
This Privacy Rights Act Notice ("Notice") provides additional information to California residents whose personal information is collected by us pursuant to California law, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act (together with the CCPA, "CPRA"). The purpose of this section is to inform California residents from whom we may collect personal information about certain rights California affords to its residents with respect to personal information. If you are not a California resident, this Notice does not apply to you. Please visit our Privacy Policy ("Policy") for more information. Any capitalized terms undefined in this Notice have the same definition as the Policy.
You have the right to request that we disclose to you the following information about personal information we collect from you:
To make a request for any of the information set forth above (a "Request to Know"), please submit a verifiable consumer request pursuant to the instructions below. You may only make a Request to Know twice within a 12-month period. We will acknowledge your Request to Know within 10 business days and will attempt to respond substantively within 45 calendar days. There may be circumstances where we will need an additional 45 calendar days. If we need additional time, we will provide you with notice and an explanation of the reason why we need more time.
The Request to Know must provide sufficient information to allow us to verify that you are the person about whom the personal information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request.
You can make a Request to Know the personal information we have about you in the following ways:
Once we receive your Request to Know, we will begin the process to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You will be asked to provide us with two or three pieces of information that will help us to verify your identification.
In the preceding 12 months, we have collected the categories of personal information about California consumers as described in Annex 1 to this Notice. To review these categories, click here.
Certain information collected by World Pantry, including customer email addresses, newsletter or catalog contact information, website traffic data, order information, and customer generated content on the Tootsie Roll Webstore Site, is controlled by our brand partner Tootsie Roll and is accessible by Tootsie Roll to provide the shopping experience to you. This information is exclusive to World Pantry and Tootsie Roll and is not shared with other World Pantry brand partners. Because Tootsie Roll controls this information along with World Pantry, we do not consider Tootsie Roll's access to it to be a "sale" of data between World Pantry and Tootsie Roll under the CPRA.
As explained in Annex 1 of this Policy, we also share your data with third-party partners such as social networking sites and advertising companies in order to serve you with ads tailored to your preferences across various platforms. This type of sharing may be considered "selling" or "sharing" under the CPRA. You can control the information shared about you and request an opt-out as explained below.
We offer programs, benefits, and other offerings to consumers related to the collection or retention of personal information that may be deemed a "financial incentive" or "price or service difference" under the CPRA. To review the Worldpantry.com Financial Incentive Notice click here.
World Pantry has sold or shared the following categories of personal information for a business or commercial purpose in the preceding 12 months.
We do not knowingly sell the personal information of individuals under 16 years of age without affirmative authorization.
For details regarding the categories of third parties with whom we have shared, sold, or disclosed personal information, please see Annex 1.
We collect and use your Sensitive Personal Information as described in Annex 1.
We do not collect or process sensitive personal information for the purpose of inferring characteristics or for any purposes other than those specified in CPRA Regulations, Article 3, Section 7027(m).
You have the right to request the deletion of your personal information collected or maintained by us ("Request to Delete"), subject to certain exceptions permitted by law.
To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Delete within 10 business days and will attempt to respond substantively within 45 calendar days. There may be circumstances where we will need an additional 45 calendar days. If we need additional time, we will provide you with notice and an explanation of the reason why we need more time.
The Request to Delete must provide sufficient information to allow us to verify that you are the person about whom we collected the personal information and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request. Additionally, as permitted by law, if the information requested to be deleted is necessary for us to maintain, we will not be able to comply with your request. We will notify you if this is the case.
You can make a Request to Delete in the following ways:
Once we receive your initial request to delete, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. If we cannot verify your identity, we will not be able to respond to your request. If the information requested to be deleted is necessary for us to maintain as permitted by the CCPA, we will not be able to comply with your request and will notify you this is the case.
We will retain correspondence, documents and information related to any Request to Know, Request to Delete, or Request to Opt-Out for 24 months as required by law.
You have the right to opt-out of the sale or sharing of your Personal Information. As explained in Annex 1 of this Policy, we share your data with third parties such as social networking sites and advertising companies, in order to serve you with ads tailored to your preferences across various platforms. This type of sharing may be considered "selling" or "sharing" under the CPRA. You can control the information shared about you and request an opt-out as explained below. We will process your Request to Opt-Out of sale within 15 days.
Additionally, as stated above, we and our brand partner Tootsie Roll independently own certain personal information collected by World Pantry. We do not view our brand partner's access to this information as a "sale" of data under the CPRA.
You can make a Request to Opt Out in the following ways:
You have the right not to be discriminated against for exercising any of your privacy rights. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.
You have the right to request that we rectify inaccurate information about you.
To make a Request to Correct, please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Correct within 10 business days and we will attempt to respond substantively within 45 calendar days. There may be circumstances where we will need an additional 45 calendar days. If we need additional time, we will provide you with notice and an explanation of the reason why we need more time.
You can make a Request to Correct in the following ways:
Once we receive your Request to Correct, we will need to verify that you are the person that is the subject of the request through the Verification Process. The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. If we cannot verify your identity, we will not be able to respond to your request. If the information requested to be corrected is necessary for us to maintain as permitted by the CPRA, we will not be able to comply with your request and will notify you this is the case.
We will inform you of our decision to deny or grant your request.
WorldPantry.com LLC offers programs, benefits, and other offerings to consumers related to the collection, retention, or processing of Personal Information that may be deemed a "financial incentive" or "price or service difference" under the California Privacy Rights Act "CPRA"). These offerings may involve collecting Personal Information from customers who participate, including identifiers such as name, emails address, telephone number and/or other contact information necessary for subscription enrollment. We are providing you with this information so that you may make an informed decision on whether to participate in our programs. Examples of the programs we offer include:
Surveys: We may also offer our customers opportunities to participate in surveys. In exchange for participation you may be offered a financial incentive, such as a discount or a coupon. As part of these surveys we may collect Personal Information, such as your name, preferences, experiences, beliefs, opinions, and other responses to the survey questions. Participation in surveys is governed by the applicable terms and conditions for the survey, which will also describe any financial incentives associated with that survey and how to participate. The specific survey terms will be presented to you at the time of the offer. You can terminate participation at any time as will be explained in the survey terms. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.
Limited-Time Promotions or Sweepstakes: From time to time, we may offer incentives limited to a specific time period, such as limited-time sweepstakes, contests and other promotions. In exchange for your participation in these promotions, you may be offered a financial incentive, such as a prize. As part of these limited-time promotions or sweepstakes, we may collect your Personal Information, such as your name, email address, and phone number. Participation in a limited-time offer or promotion is governed by the applicable terms and conditions for the program (e.g., Sweepstakes Rules and Prize Acceptance Agreements), which will also describe any financial incentives associated with the promotion and how to participate. The specific terms of such offers will be presented to you at the time of the offer. You can terminate participation at any time as will be explained in the program terms. The value of your Personal Information will be disclosed in the promotion's terms.
One-Time Promotions: In addition to the programs identified above, we may also offer you one-time percentage off coupons, discounts, or other promotions from time to time, such as when you provide us your email address and agree to receive marketing emails in exchange for a one-time coupon. Such offers may not be available at all times. The specific amount and terms of such offers will be presented to you at the time of the offer, which will also explain how to participate. You can terminate participation at any time by contacting us at 1-888-568-8812. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.
By participating in any of the above promotional programs, you agree that the benefits are reasonably related to the value of the Personal Information collected and retained.
Participation in our promotional programs is always optional, and you can terminate program participation at any time as explained in the applicable program terms. You can also contact us at customerservice@worldpantry.com to unsubscribe or cancel your participation in any program.
We will retain your personal information for as long as it is necessary for the purposes set out in Annex 1 and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your personal information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
You may designate an authorized agent to make a request on your behalf under the CPRA.
Authorized agents can make requests under the CPRA by emailing us at email address: ccpa@worldpantry.com. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with either (1) a power of attorney or (2) signed permission to exercise rights on your behalf. Unless the authorized agent provides a power of attorney, we may also require you to verify your own identity directly with us and directly confirm that you gave the authorized agent permission to submit the request.
For information and questions about the use of your personal information or this California Consumer Privacy Section or your rights under California law, you may contact us at ccpa@worldpantry.com.
This Policy may be revised from time to time for any reason. If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page. Be sure to check the Policy whenever you submit personal information to us.
This Notice provides additional information to Colorado, Connecticut, and Virginia residents whose Personal Data is collected pursuant to the Colorado Privacy Act ("CPA"), Connecticut Data Privacy Act ("CTDPA"), and Virginia Consumer Data Protection Act ("VCDPA"). The Notice below applies only to Connecticut, Colorado, and Virginia residents. Please visit our Privacy Policy ("Policy") for more information. Any capitalized terms undefined in this Notice have the same definition as the Policy.
To make a request with our brand partner, Tootsie Roll, please see their privacy policy located here.
You have the right to confirm whether or not we are processing your personal data and to access such personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means. We will respond to your request within 45 days of receipt, unless we request an extension for an additional 45 days to respond.
You can exercise this right in the following ways:
Once we receive your request, we will begin the process to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you should be prepared to provide us with information that will help us to verify your identification. If we cannot verify your identity, we will not be able to respond to your request.
Certain information collected by World Pantry, including customer email addresses, newsletter or catalog contact information, website traffic data, order information, and customer generated content on the Tootsie Roll Webstore Site, is controlled by our brand partner Tootsie Roll and is accessible by Tootsie Roll to provide the shopping experience to you. This information is exclusive to World Pantry and Tootsie Roll and is not shared with other World Pantry business partners. Because Tootsie Roll controls this information along with World Pantry, we do not consider Tootsie Roll' access to it to be a "sale" of data between World Pantry and Tootsie Roll.
As explained in Annex 1 of this Policy, we also share your data with third-party partners such as social networking sites and advertising companies in order to serve you with ads tailored to your preferences across various platforms. You can control the information shared about you and request an opt-out as explained below.
Our brand partner, Tootsie Roll, may also sell or use for targeted advertising, or use the data consistent with their privacy policy located here: Webstore Privacy Policy.
WorldPantry has sold or used for targeted advertising the following categories of personal data in the preceding 12 months.
WorldPantry has disclosed the following categories of personal data for a business or commercial purpose in the preceding 12 months.
We do not knowingly sell the personal data of individuals under 16 years of age without affirmative authorization.
For details regarding the categories of third parties with whom we have shared, sold, or disclosed personal data, please see Annex 1.
You have the right to request the deletion of your personal data provided by or obtained about you ("Request to Delete"), subject to certain exceptions permitted by law.
To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. We will respond to your request within 45 days of receipt, unless we request an extension for an additional 45 days to respond.
You can make a Request to Delete in the following ways:
Once we receive your request to delete, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you.
You have the right to opt-out of the sale of your personal data. You can control the data shared about you and request an opt-out as explained below. We will process your Request to Opt-Out of sale within 15 days.
You can make a Request to Opt Out in the following ways:
You have the right not to receive discriminatory treatment for exercising your privacy rights, including by exercising the rights specified herein. As the Right to Non-Discrimination is effective across the board, there is no specific "request" that you need to make in order to exercise this right.
You have the right to opt out of the processing of your personal data for purposes of targeted advertising ("Request to Opt Out").
You can make a Request to Opt Out in the following ways:
You have the right to request that we rectify inaccurate information about you ("Request to Correct").
To make a Request to Correct, please submit a verifiable consumer request pursuant to the instructions below. We will respond to your request within 45 days of receipt, unless we request an extension for an additional 45 days to respond.
You can make a Request to Correct in the following ways:
Once we receive your request to correct, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you.
You have the right to opt out of the processing of your personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects ("Request to Opt Out of Profiling").
You can make a Request to Opt Out of Profiling in the following ways:
Once we receive your request, we will need to verify that you are the person that is the subject of the request (the "Verification Process"). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you.
Within 45 days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the applicable state Attorney General by visiting their website.
You can make a Requests to Appeal in the following ways:
If required by law, we will honor privacy rights requests submitted by authorized agents on behalf of consumers. We will ask for evidence that you have authority to act on behalf of the consumer, such as a power of attorney or other valid authority. If you are an authorized agent, you may submit a request in the following ways:
We will retain your personal data for as long as it is necessary for the purposes set out in the Privacy Policy and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your personal data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Annex 1
Notice of Collection, Use, and Disclosure
See our full Privacy Policy here
See California Privacy Rights here
See Colorado Privacy Rights here
See Connecticut Privacy Rights here
See Virginia Privacy Rights here
|
Category of Information Collected |
Examples |
Collected From |
Purposes |
Disclosed to |
Sold or Shared |
Retention Period |
|---|---|---|---|---|---|---|
|
Personal Identifiers |
Name, mailing address, telephone number, email address, and credit card information, including credit card number and expiration date. |
You when you visit the Tootsie Roll Webstore Site (including your online activities on the Tootsie Roll Webstore Site), place an order, purchase a product (through the Tootsie Roll Webstore Site, in person, or on the phone), request newsletters or reminder services, make an inquiry, post a customer review, or enter one of our contests or promotions. We may also collect information from third-party sources, including our brand partners and their websites, and third-party service providers. |
To process and fulfill your orders, and to notify you of your order status; To respond to requests for newsletters or reminder services and to administer contests and notify you if you win; To notify you about important changes to our web sites, new services, or special offers; To provide you with a customized user experience; To improve our business operations, properties, communities, services, the Tootsie Roll Webstore Site, and social media; To send promotional communications or offers (unless you have requested that we not send such communications); For marketing, research, legal, and other business purposes; and To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies |
Our associated brand partners, who own certain personal information/personal data collected on the Tootsie Roll Webstore Site; Consultants, service providers, and contractors that we use to support our business and operations (e.g., shipping, e-mail distribution, market research, name and address verification, promotions management and payment processing, processing credit card payments, engaging technical support for the Tootsie Roll Webstore Site, or performing analysis related to the Tootsie Roll Webstore Site) who have agreed to keep the information confidential and use it only to provide the applicable services; Third-party companies we work with who help to gather information from you or help us to communicate with you, and assist with data analytics; Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of World Pantry or its affiliates including any negotiation thereof; To provide you with improved services, we may use aggregated pools of data (without personal identifiers) for research and commercial purposes; and We may also provide aggregate statistics about our sales, traffic patterns, and related site information to reputable third parties, but these statistics are fully and permanently anonymized and do not include any personally identifiable information. |
Y |
We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. |
|
Commercial Information |
Customer order information, purchase history, and other customer-generated information. |
Y |
||||
|
Internet / Network Activity |
IP address, information collected through cookies, browsers you used to access the Tootsie Roll Webstore Site and services, webpages viewed, time spent on webpages, links clicks, transactions entered into, site-navigation patterns, referring website addresses and other diagnostic data from your use and interaction with the Tootsie Roll Webstore Site. |
Your computer or mobile device, through your online activities and interactions with us, including, without limitation, your purchase of products, your online activity on the Tootsie Roll Webstore Site, and on our social media platforms or through our third-party sources. The Tootsie Roll Webstore Site collects browser and device information (including IP address) and information collected through cookies and other similar technologies. |
Analyze and track usage of our services including the Tootsie Roll Webstore Site, our brand partner sites, and social media accounts; To better understand how you use the Tootsie Roll Webstore Site and services; To enhance, modify, or improve the Tootsie Roll Webstore Site, businesses, services, and products; To send promotional communications or offers (unless you have requested that we not send such communications); For other marketing, research, legal, and other business purposes; and To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies |
Our associated brand partners, who jointly own certain personal information collected on the Tootsie Roll Webstore Site; Consultants, service providers, and contractors that we use to support our business and operations (e.g., shipping, e-mail distribution, market research, name and address verification, promotions management and payment processing, processing credit card payments, engaging technical support for the Tootsie Roll Webstore Site, or performing analysis related to the Tootsie Roll Webstore Site) who have agreed to keep the information confidential and use it only to provide the applicable services; Third-party companies we work with who help to gather information from you or help us to communicate with you, and assist with data analytics; Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of World Pantry or its affiliates including any negotiation thereof. |
Y |
We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. |
|
Geolocation Data |
Location of your computer or mobile device using geolocation and other technology such as GPS, Wi-Fi, Bluetooth and cell tower proximity. |
N |
||||
|
Sensitive Personal Information |
Personal identification numbers, including social security, driver's license, passport, or state ID card numbers; account or debit or credit card numbers; consumer's geolocation; consumer's racial origin, religious beliefs, or union membership; consumer's genetic data. |
You when you visit the Tootsie Roll Webstore Site (including your online activities on the Tootsie Roll Webstore Site), place an order, purchase a product (through the Tootsie Roll Webstore Site, in person, or on the phone), request newsletters or reminder services, make an inquiry, post a customer review, or enter one of our contests or promotions. We may also collect information from third-party sources, including our brand partners and their websites, and third-party service providers. |
To process and fulfill your orders, and to notify you of your order status; To respond to requests for newsletters or reminder services and to administer contests and notify you if you win; To notify you about important changes to our web sites, new services, or special offers; To provide you with a customized user experience; To improve our business operations, properties, communities, services, the Tootsie Roll Webstore Site, and social media; To send promotional communications or offers (unless you have requested that we not send such communications); For marketing, research, legal, and other business purposes; and To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies. |
N |
We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. |
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Business-to-Business ("B2B") Information |
Name, phone number, address, email address and other contact and relationship information consistent with your role in facilitating the business relationship. |
You, if you are a contact person for any of our business partners, vendors, distributors, suppliers, service providers, contractors, or other entities with which we have a business relationship or potential business relationship. |
For internal purposes, including to contact you, send and receive information, and otherwise facilitate the business relationship. |
We do not disclose B2B Information outside our business relationship without your consent. |
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We will retain your B2B Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. |
Orders are shipped via FedEx and other premium carriers.
For Standard Delivery
Orders Up to $30.00
$9.95
$30.01 - $59.00
$10.95
$59.01 and Over
FREE*
Fuel Surcharge
A fee of $1.25 will be added to ALL orders
For Alaska and Hawaii
Standard Delivery charges (see table above) + $15.00
Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
You will receive FREE Shipping on all orders over $59. Alaska and Hawaii surcharges, and Fuel Surcharge fees still apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
Due to significant increases in fuel and shipping carrier costs, a $1.25 fuel surcharge will be added to ALL orders. This fuel surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges (see table above).
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day. Check out our ZIP Code delivery time tool to find your delivery time. Note that the cutoff time is in the time zone of the order's destination.
Some circumstances may result in delayed shipping or delivery:
What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.
Standard Delivery to these addresses is available for an extra charge of $15.00. This shipping surcharge is in addition to the Standard Delivery charges (see table above).
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from My Account.